American Vision Windows, Inc.

Octavio and Jose were such a great team troubleshooting my window, fast and efficient while still being friendly and professional. Really appreciate their hard work in solving my problem!

I am overjoyed with my new windows! From Hugo, to Illyssa, to the install team of Corey, Jim, Miguel, Hector & Luis, I experienced total excellence, professionalism & beautiful work. I would absolutely recommend American Vision Windows to anyone I know. My journey began with wonderful customer service on the phone then great knowledge, good listening skills, compassion & encouragement, ending with quick & efficient installation, detailed walk through and left with a clean house. My only regret is that I didn’t go ahead and have them do my other two bathroom windows. I will be calling them soon….

This is my second positive experience working with American Vision Windows. I had them install 10 windows about 4 years ago. It was a smooth process. Arturo, the installers were professional and did a great job. Today Craig Giras, Sales of American Vision Windows came to have four more windows replaced and installed. So nice to work with a company who is honest, has integrity who treat customers with respect.

I have enjoyed the service from American Vision Windows since 2016. The company is always responsive to my needs and the quality of the windows are exceptional. Today, Henry and Valentin were at my home to inspect some caulking and they were professional and very kind. Thank you for having such great employees who enjoy working for this company.

A real pleasure to do business with these folks. Jim Wells helped make the ordering process stress-free, and the installation crew (Manny, Eric, Chris & Eddy) were skilled & efficient, right down to the finishing touches. I should have done this sooner!

I could not more happier with my new windows. Your technicians Erzhan and Yaro did an excellent job. They covered my floors and furniture, cleaned up everything and kept me informed as they moved along to each window. Best service I have ever had at my mine. Great guys that deserve accommodations

Entire experience was excellent. Salesperson, Val, was professional and patient. Alex, installation tech, again was very professional and explained the process during install. Grace checked in with us to make sure everything went smoothly during the install. I felt we got good value for the quality and are happy overall.

We order 8 sliders and 1 huge 10ft glass door and they were all installed in our single level home in under 5 hours. AMAZING

Alex Sr. , Gary, Christian, Eduardo and Craig were all super nice, respectful and professional. We definitely recommend them.

Big thanks to Hugo, Henry and Michael for helping us to replace windows that were damaged by fire. They look wonderful. We have always loved our windows that you originally installed and we are so happy to have you replace the damaged ones.

I had new windows installed on my third floor condo. Manuel, Cristian, Mike, Gary, Alex and Eduardo were very pleasant, professional and punctual. I would highly recommend them all.

I had a great experience working with American Vision Windows. Our installers were fantastic (Alex Sr, Eddy, Eric, Dimitri). They showed up on-time and got straight to work. Everything was finished and perfectly installed by early afternoon. We had some especially difficult windows to install (very large and high ceilings), but they were able to install them securely and swiftly. I would definitely recommend American Vision Windows to others!

We are very happy with the services received by American Vision Windows from start to finish. Starting with Bettye who was very informative and made sure all of our questions were answered. If she didn’t have the answer in front of her, she picked up the phone and got an answer right then and there. She helped us with our window selection and options that best fit our needs. We did not get nearly enough information from other companies we interviewed and appreciate her time and patience. Manny and Christian did an excellent job on the installation. Manny is a master of his craft making sure every aspect of the job was down to the finest detail. The jamb and casing work was spot on and dressed up the window with a high end finish. The window looks absolutely amazing inside and out. Lastly, we like that the company is a one stop shop from product to installation. Overall, we would highly recommend American Vision Windows for your window needs. They go over and beyond to ensure your satisfaction.

Jesse and his crew were extremely professional, clean and kept me informed throughout the entire job. If you’re looking for a great product and great installers you should go with American Vision Windows. You will not be disappointed.

I recently had several windows installed by American Vision Windows of Tustin, CA, and needed a few minor touch ups on the caulking. Customer service coordinator, Valentino called me to set up an appointment. Valentino was wonderful!, he left a voicemail and at the time I was not able to answer it, so I called back, and he responded right away. He was very accomodating to my schedule. His tone of voice was kind, courteous, very professional and not hurried. Valentino scheduled an appt with Henry to come out to do the work. Henry arrived right on time as promised, which I love! Henry is an experienced window installer for over 30 years! He is knowledgeable and professional and answered all questions I had. Valentino and Henry deserves recognition or a raise for providing excellent customer service!!! Thanks to both of you, I am happy with your service!!!

Excellent Experience! They really stand behind their product! Had windows and doors installed a number of years ago. Had an issue with one of the doors being hard to lock/unlock. Hugo took my call and set up a service appointment immediately. The technician, Henry, was on time, curious and knowledgeable. Would definitely recommend American Vision Window!

Great company. Everyone we dealt with from the service manager to installers were professional, friendly and thorough.

My wife and I love our new windows and sliders. Would recommend anyone who is looking to make home improvements.

A special shout out to Edy, Michael, Henry, Jim, Hugo and Tim!

My windows have not yet been installed, so this review is about the sales meeting, the initial measurement, and the final measurement work. Craig is the sales gentleman and has been great to work with. He’s knowledgeable and personable. While the windows are slightly more than we had budgeted, compared to the other window replacement offerings, the quality is absolutely superior!

As far as the final measurement work, Juan is the gentleman who came out to take the measurements. Juan was courteous, detailed, asked clarifying questions where necessary, and I felt confident that the results will be exactly as asked.

So far so good! After install, may supplement this review.

*****

Update. Final install completed! The windows look great! They DO cut down noise and definitely cut down on the heat into the house, so energy efficiency should go up. The installation crew was courteous, polite, and worked with me when I needed a different trim. Overall, American Vision Windows is a wonderful company with which to do business!

American Vision Windows installed 15 windows at my home on 8/1/24. Craig Giras was very informative and answered all my questions. I live in SoCal so decided to go with high-end vinyl windows. AVW is a qualified installer for Anlin, which I believe to be the top of the line for vinyl windows. Craig explained the installation process. Everything ran perfectly. The install team arrived on time and completed the work in less time than expected. They were very respectful of my property and did not trample the plants, or leave trash around. I have one more large window to upgrade and when I am able to have it done, I will once again call American Vision Windows.

From start to finish I had a excellent experience with this company. Cody helped me with sales and the installation crew Jim, Raul, Henry and Antonio were all amazing. I love my new windows. Thank you!

We met with Craig Giras today and he was so professional, detailed, and very helpful and understood what doors we needed for our home! We are so thankful to be working with him and American Vision Windows. This will be a huge upgrade for our home-thank you so much Craig and team!!!

This is the third time I have used American Vision for windows and sliders and each time has been a great experience. Sergio, Luis and Irving were awesome and their work product was excellent. Sergio even took some time to remove the locking mechanism from one of my sliding doors to clean it for me. They get an A+ from me.

We decided to invest in new windows for our house to improve its energy efficiency and enhance its aesthetic appeal. After extensive research and many Nextdoor referrals, we called American Vision Windows. Josh came out a few days later, did all the measurements, and went over everything thoroughly.

The installation process went smoothly, and the installers were professional and friendly. Our new windows and sliding glass door are absolutely beautiful and have made such a huge improvement to our home. We are thrilled with the results and are so happy we decided to go with American Vision Windows!

Craig’s team did a great job installing our windows. They were timely, polite, professional. We are enjoying our windows and glad we made the decision to go with American Vision Windows.

We had a wonderful experience with Henry from American Vision Windows! He came out to address a few issues from our original window installation, and his dedication to quality and detail was impressive. Henry was not only professional and efficient but also took the time to explain what he was doing, ensuring we felt confident in the results.

American Vision Windows truly stands behind their work, and the team went above and beyond to make sure everything was done perfectly. If you’re looking for top-notch service and quality window installations, I highly recommend Henry and the entire team at American Vision Windows!

We are very happy with the installation of our window replacement project for our entire house. Kudos to both installation crews on an excellent job. Victor and Andrew’s crew got us started and Edy and Lalo’s crew joined the following day. Edy & Lalo were real Super Stars as they returned on Saturday morning to finish up the project. We had 17 windows & 2 patio doors replaced. We highly recommend these guys – Including Jay (Sales Rep) who demonstrated the products & described the benefits. We selected Anlin – Great product!

Sergio and Luis,

Arrived 10 minutes early

Introduced himself and partner

Worked quickly

Love the door!!!

Re-installed window covering (not expected)

Made adjustments on 3 year old previously installed screen door. (Works perfect now!)

Outstanding service!!! Way beyond expectation!!

Thanks guys!!! We couldn’t be happier!!

Gene

Our entire process at American Vision Windows was flawless! We were in need of replacing 1-3 windows at our home and contacted AVW for a quote. “Sky” arrived and ended up measuring all of our 11 windows for replacement, just in case. He gave us a very good deal on replacing them all – and exactly the type of windows we wanted, as some windows were just picture windows. About 6 weeks later our windows arrived and we booked a time for install. We were told the crew would be at our house between 8:30-9:30 and the job would take till about 4pm. Well, Johnny, Carlos, Marcos and Tony arrived promptly at 8am (we had a double crew). Johnny was the lead and walked me through the house explaining how the whole process would work and checking the access to each window that was being replaced. They knocked the job out in just 4 hours! At noon, Johnny walked me through the entire house again showing me all of the features of the windows, explaining the install, the warranty, who to contact if there were any issues, etc. Looking at the install, it was top notch! From the way they were installed on the exterior and the outstanding job of the trim on the inside, we are really happy with the purchase. We did have one hiccup during the install – one window (our massive 8’wide by 5′ tall one) was forgotten at the warehouse. Johnny and his team had another truck deliver the window during the install, but this didn’t slow down the process at all. In fact, they never even mentioned the issue to us, they just handled it like the pros they are. Big thank you to Johnny, Carlos and the team at AVW. I will refer anyone that speaks the words “windows/doors” to us – and our neighborhood was built in 1997, so they’re all in the need now being over 25 years old. Skip the big box stores – they’re just the middleman for real companies like AVW.

Used another major advertising company and had nothing trouble. From poor sales service to bait and switch the issues compounded.

Made the switch to American Vision Windows and it was night and day. From sales to installation the communication was on point and absolutely no ambiguity.

Order taken, installation scheduled and fabrication progress updated regularly. Confirmed installation date and time and my two crews sowed up early and installed my order professionally and with the ultimate professionalism. Sergio, Victor, Andrew,Irving and Luis were second to none. The did an excellent job and paid close attention to detail.

Very satisfied and would highly recommend AVW…

We had a great experience getting new windows. The initial appointment was easy to schedule and Craig answered all of our questions and walked through the entire process. He promptly gave us the detailed diagrams needed to submit to our HOA.

After approval, our windows were ordered and installed a few weeks later. The installation team of Corey, Miguel, Sergio and Michael worked very quickly and cleaned up afterwards. Note that you should remove all window treatments prior to their arrival which was not a problem. The windows look great and are noticeably quieter.

American Vision Windows just completed a large job of just under 40 windows for us. Sergio and his crew of Carlos, Victor, Irving, Luis, Tony and Drew were a fantastic group to work with during the installation on this project, along with the Project Manager, Peter. They all arrived early each day and finished on-time leaving the job site clean. They were professional, kind and respectful to me and all my Tenants, and were the hardest working crew I have experienced in my 30+ years as a property manager! They left us with beautiful windows, installed in just 2 days! I definitely recommend them to anyone interested in new windows…Thank you American Vision Windows!

I wanted to share my exceptional experience with American Vision Windows’ window replacement service. They recently completed installing 12 windows in our home with remarkable efficiency – completing the entire project in just 5 hours!

The company’s organization was impressive, arriving with two well-coordinated teams. Henry and Michael handled the downstairs installation (6 windows), while Corey and Miguel took care of the upstairs (6 windows). Their synchronized approach made the process incredibly efficient.

What stood out most was their professionalism and attention to detail. Both teams:

• Worked with precision and expertise

• Protected our home’s interior during installation

• Thoroughly cleaned up after completing each window

• Maintained clear communication throughout the process

The installation was completely hassle-free and frictionless – exactly what you hope for with home improvements. Not a single issue arose during or after the installation.

I also want to highlight our excellent experience with Cody from the sales team. His knowledge, patience, and guidance were invaluable in helping us select the right windows for our home. He was transparent about pricing and options, making the decision-making process much easier.

Overall, from initial consultation to final installation, this company demonstrated exceptional professionalism and expertise. I highly recommend them for any window replacement needs. Thank you to the entire team for a job well done.

Around October, we contacted the company, and Craig visited to provide a price estimate. After we agreed to proceed, they came to take measurements within one or two weeks. Once the measurements were taken, we obtained HOA approval, made the deposit payment, and placed the order for the windows. The installation took place in early December.

Throughout the entire process, there was no lack of communication at any stage, and overall, it was a very satisfying experience. We replaced all the windows in our house, and we are pleased with both the quality of the windows and the finishing work during installation.

On the installation day, they started around 8-9 AM and finished by approximately 1-2 PM.

I had seen some reviews mentioning communication issues or problems during installation, which made me a bit concerned. However, our actual experience was completely smooth, with no issues at all.

From Craig, the project manager, to the person who took the measurements, and the three installers, everyone was friendly and professional.

Sergio and Luis showed up on time and installed a beautiful door that I was able to customize exactly how I wanted down to the customized color (that I took months to

choose 🤣) along with matching trim that I think is gorgeous

This detail was very hard to find without having an astronomical price tag attached. Thank you for providing a reasonable price for a beautiful door.

I’m in love 😍

American Vision Windows did a great job. The team members: Luis T.,Porfirio, and Joshua were very professional. Explained the process very well from start to finish. They were very polite and covered all areas as needed. No mess afterwards to clean up!Would recommend AVM for their great products and service.

From salesman to installers, everyone was exceptional. From the moment we met Mr. Douglas Brown we were sold. Very friendly and knowledgeable. Definitely a positive soul that made picking our sliding glass doors and easy task. He made feel very comfortable and treated us like old friends.

The installers were just as friendly and worked quickly while leaving no trace of any construction. Very clean and beautiful job. For any other window or door replacement we will always go American Vision Windows. Very good quality for the price.

We had an amazing experience, our salesman Douglas Brown was very friendly, knowledgeable and sold us on the windows. He gave us an accurate timing for the turnaround on windows and payment options. Fast forward, the installation was just as amazing. Our installers were Robert G. & Jose Sanchez, they arrived on time and went straight to work. They were very polite, fast and efficient. I’m very pleased with their prepping, cleaning and communicating and the 6 windows they installed look amazing.

I am a happy client of American Vision Windows company. I have received and finished the installation of my windows last month. I really love my new windows and enjoying them so much! The overall process was very smooth with this company and reasonable for the price. I would like to say thanks to American Vision Windows company- to the customer service – Tony, Mario and Lisa. These people worked with an attention and patience to my requests and specific of my order. They have been very responsible and professional with measurements and production process and I really appreciated it. Also, I would like to say thanks to the installation team with head guys Mark and Luis T. The whole team worked so awesome! The installers were very accurate and highly organized with all process of the windows replacement. I could see how professionally they used their tools and equipment and how accurate and nicely they installed a new windows and parts for it. When the installation was done they cleaned up everything and left the job side as a spotless place! Thank you so much! I can highly recommend this company to the other clients!

American Vision Windows were great to work with, from Jon Morales, project manager, getting me started, through the techs completeing the pro install. My project was complicated with the amount of heavy rain days in the Bay Area, but Monica Dixon, scheduling coodinator, was excellent in communicating with me via calls and emails. Everyone at American Vision made the experience a good one.

I wanted to share the excellent service and quality of our Anlin window installation! Cesar and Jorge our installation team were friendly, efficient, and professional! They went above and beyond in care inside and outside our home. Cleaned everything up leaving me nothing to do but enjoy the windows! Additionally, the staff from the Sales Dept, to billing were terrific!!! Thank you AVW!!! 😃

We received multiple quotes from other companies and ultimately decided to go with American Vision Windows. They were competitive in pricing to the other companies and were more knowledgable, friendly, and easy to work with.

They installed a sliding window and two picture windows in our upstairs bedroom and one sliding glass door in our living room. After the project was completed, we notice the sliding glass door was backwards in terms of where we wanted the opening to be. The manager contacted me immediately and said they had ordered the door on the wrong side, and would be ordering the correct one and it would take a month or so. They rectified this situation very promptly, and were very professional. The customer service here was top notch throughout our entire process which is the reason I’m still giving the company 5 stars.

Big shoutout to Luis and Edgar, the guys who installed our door the first time. They were super friendly, knowledgeable, and couldn’t be happier with their install!

Another shoutout to Ruben and Jose the guys that came today for the re install today. They were also super friendly and got everything uninstalled and re installed, in the pouring rain!

Besides the little hiccup, would highly recommend this company. Great customer service and the workers were awesome!

Seamless experience from ordering the windows to the installation. I was a little or worried about ordering newer windows for an older Victorian, but the installation by Luis T, Roberto G, Jose and Franciso was excellent and thorough. I’m really enjoying my new windows and it’s amazing how much of a difference they’re making with sound and the temperature in the building.

Absolutely amazing work by the team from Amerian Vision Windows. From start to finish, the work was done professionally, with polish and concern for the other work going on at the same time. All the details were handled and the final walkthrough even showed off the features of the new windows.

Both inside and outside, the windows look great and are so much better than the ones they replaced.

We’d like to express our immense thanks and appreciation to the team of Luis T, Francisco and Erik, Francisco, who managed to get the windows installed to the time schedule we had been given and left the area around the installation looking immaculate.

We strongly recommend American Vision Windows, not just for the product but for the overall experience and especially for the team of installers.

I just had my Anlin windows and sliding door installed. They look awesome. What difference compared to the builder’s original windows. The installers were fast and did a fantastic job. They were very professional and courteous. I want thank you to the crew of Luis T., Roberto, Carlos, Porfino, Jorge, Edgar and Jose. You guys were great. Cleaned up all the debris. Thank you again. Also thank you to David Nguyen the project manager. I’m satisfied with these windows and slider. I would definitely recommend American Vision windows

We just had a patio door installed at our house in Tracy Ca and Luis and Carlos did an amazing job. I would highly recommend them. Very professional and did an amazing job.