Details
Buying windows and doors doesn’t have to be a hassle, but more often than not, it’s a stressful, lengthy experience full of half-informed decisions and decidedly nontransparent interactions. When you work with Zen Windows, however, you’ll benefit from our unique stress-free buying process, our experienced and expert sales, installation, and support staff, and much more. We want to make sure window buying is as painless for you as it can be, so you can focus on getting the details right to make your home more beautiful, more comfortable, more efficient, more valuable.
What Makes Zen Windows Special?
When clients choose to work with Zen Windows, it’s not just because we offer great products. It’s because every aspect of purchasing from Zen Windows is tailored to offer the best possible service to our customers
Stress-Free Window Buying
When you call or email Zen Windows to begin the process of buying windows or doors, we’ll be ready to help you from step one, no matter what your experience or expertise in the process may be. You can put as much or as little effort in as you like.
Hassle-Free Quotes
Getting a quote from Zen Windows is always simple. We’ll work with you to quickly put together a free estimate for your project, with no need for a home visit or hidden gotchas waiting to cost you time or money.
Lifetime Warranties
We offer our own warranty on top of the warranty provided by the door or window manufacturer. Anything we install will come with a double warranty for extra peace of mind.
Video
Location
Lancaster PA 17603
United States
Hours
| Monday | – |
| Tuesday | – |
| Wednesday | – |
| Thursday | – |
| Friday | – |
| Saturday | Closed |
| Sunday | Closed |
Zen Windows | Central PA Reviews
I had multiple window estimates done. Zen Windows was the easiest company to work with since there is no in-home high pressure sales pitch.
I had multiple window estimates done. Zen Windows was the easiest company to work with since there is no in-home high pressure sales pitch. They were also the cheapest price point. You just send them window dimensions and they come back with a price. A person only comes to your house to get exact measurements after you agree to their offer. I had a 10-12 week waiting period before the windows were installed which was the time frame I was expecting.
My install was 13 windows and one sliding glass door about a month and a half ago. The work took place over two days and I am happy with the result so far. They replaced old wooden single pane windows so I am anxious to see some savings on my heating this coming winter.
The windows come with a lifetime warranty but I obviously haven’t needed to use that yet.
The only thing about the whole process I could complain about is that some of the caulking around a couple of the windows was a little bit sloppy but nothing that I wasn’t able to touch up.
I will update this review to include any warranty service on any of my windows if that ever becomes needed.
Positive: Quality, Professionalism, Value
Very nice windows and professional installation also easy to work with and no sales pressure
Positive: Professionalism, Reliable, Communication, Fair Pricing
The windows are great. I love them and they were a good price.
Loved the entire process. Installers did great job and love windows.
Awesome experience. Website showed me how to measure windows for quotes. Received quote and agreed to have them come and obtain exact measurements. Price was 30% less than other quotes from Anderson Renewal and Window Nation. No sales presentation needed at the house. Loved the entire process. Installers did great job and love windows.
We would definitely come back but won't need to cause our windows are warranteed for life!
We just had our windows done by Zen. We had a few done several years ago by them and just loved them. This time, we decided to get other prices to compare and for the superb structure, there was just no price comparison to Zen. The installer did such a beautiful job, and he cleaned up after himself so that when he left, I had only to enjoy my beautiful windows and the amazing change in temperature that they brought to my home. We would definitely come back but won’t need to cause our windows are warranteed for life!
Positive: Professionalism, Reliable, Communication, Fair Pricing
Awesome service, the installing did a perfect job and respected the workplace. Cleaned everything up when finished. Great job
Positive: Professionalism, Reliable, Communication, Fair Pricing
Best experience……I will highly recommend Zen Windows to anyone thinking about updating their home.
No payments until installation is complete, and you are satisfied with the end results!
I’m very happy with Zen Windows Central PA! The estimate process could not be easier—no pushy sales people come to your house. After a few questions, Zen recommends windows/doors that fit your needs—absolutely no attempts at upselling.
I was kept informed throughout the whole process. If I had questions, they were answered very quickly!
No payments until installation is complete, and you are satisfied with the end results!
I definitely will recommend Zen Windows to friends/family!
Installation of the windows was seamless. I will definitely use them again in the future.
I had eight windows replaced by Zen and it was a hassle-free experience. There was no high pressure sales. I read the pamphlets and watched the videos. Any questions I had were answered promptly. Installation of the windows was seamless. I will definitely use them again in the future.
The Zen process flows exactly as stated in their brochures. It was seemless!
The Zen process flows exactly as stated in their brochures. It was seemless! When it was time for the actual install, scheduling met my needs, installers were on time and were extremely efficient. The 2 installers were courteous, friendly and professional. I had 12 windows replaced and a sliding door. I love them! This was the easiest, smoothest project that I have had done with absolutely no follow up issues. I highly recommend Zen Windows for a professional, high quality service and product.
The windows look very nice and we are happy with the results.
We had 18 windows replaced in the beginning of September. It took the installers 3 days to complete the installation. The installers, Jake and Chad were very nice. They told us every day what they would be working on and answered any questions we had.
At the completion of the installation, Chad explained the operation of the windows and how to install and remove the flex screens.
All the communication with the Zen Windows office was by email and a couple of phone calls. All questions for the office were answered almost immediately.
The windows look very nice and we are happy with the results.
The new windows look amazing, and we can already feel a difference in terms of heat retention in our home.
They were the best company for installing our windows! No headache process to go through, as compared to other window companies. The crew arrived on time and worked competently and effectively. They were professionals. The new windows look amazing, and we can already feel a difference in terms of heat retention in our home. We are more than satisfied with their work and would recommend them for no-nonsense window replacement!
We strongly recommend Zen and are planning on using the company to replace our second-floor windows
Summary. Zen Windows installed 8 windows on the first floor of our two-story home on Dec. 9, 2022. After researching window installation companies in Central PA, we selected Zen based on their overwhelmingly positive reviews online. The installation project started on Aug. 17 when we called Zen to request a quote for window replacement. After selecting Zen, they completed in-person window measurement on Aug. 29, and we approved the Rendering / Order on Sept. 2. Overall, we are very pleased with the windows, the install process and Zen Windows. We strongly recommend Zen and are planning on using the company to replace our second-floor windows.
Value. 5 out of 5. The Soft-Lite windows are high quality and much better than the Anderson “builder’s grade” windows replaced. The new windows significantly reduced air loss on the first floor of the house (measured by infrared thermometer). The cost per window was just under $800 dollars, which compares very favorably to the $2100 per window installed by another company in one of our previous homes in the same area. The windows also come with a lifetime warranty.
Process. 4 out of 5. The process from end to end (order to install) took just over 3 months and was a little longer than expected but still reasonable. Two of the windows had scratches in the glass and we called to replace one of those after we cleaned the windows and determined it was a noticeable scratch (the other had a barely noticeable scratch so we are still deciding on whether to replace). Zen’s “simplified” sales and ordering process relies on the customer to measure windows prior to submitting request for a quote and eliminates in home sales presentations. The pros for us include reduced time and pressure. The con for us was not being able to see or touch a sample of the window; we did request this a couple times, but Zen never delivered.
Communication. 5 out of 5. Almost all communications with the Zen Windows team were through email and phone, except for the window measurement and the installation. All employees were professional and responded to us in a timely manner. The installation team was particularly exceptional.
No 2 hour in-home sales pitch, no constant scheduling delays, and no nightmare installation.
Could not have had a more seamless experience than with Zen. The entire process from first contact to installation was handled quickly, professionally, and at a very reasonable price. No 2 hour in-home sales pitch, no constant scheduling delays, and no nightmare installation. The whole team was very helpful, and I’ll absolutely be suggesting Zen to anyone who needs windows.
Very professional, neat and clean. The windows, inside and outside trim, and caulking all look perfect.
Easy process using email with Zen windows for replacement windows. Rough measured 12 windows and received the quote by email with the options I chose. I had a couple questions and they quickly responded. E-sign contract and they will schedule an installer to come and take the actual window measurements. Afterwards, you will receive a final rendering of your specific made to order windows. No money down is ever required. My installers James and Colin started early and finished early in one day. Very professional, neat and clean. The windows, inside and outside trim, and caulking all look perfect. Pay the installers at the end of the day and your all done. Lifetime warranty on the windows and the installation is included.
Positive: Professionalism, Reliable, Communication, Fair Pricing
Only choose Zen if you are looking for a Consumer oriented replacement window company with excellent customer service oriented staff, quality windows and affordability without the typical salesperson process. I’ve followed Zen for a while knowing that replacements will be needed. Their website noted process is truly followed from start to finish and after. Dave, Deb, JR & James the expert installer, are proof that dealing with an experienced localized company that’s large enough to obtain best prices while maintaining their customer 1st business plan is a plus. Prior to finalizing with Dave on line, I did invite a salesman from another company to my home. The nice BMW driving salesperson with his company pitch and little portable window presentation showed me how a window goes up & down and estimated thousands more than Zen would charge me, as Zen also sells Provia’s . I chose Softlite’s and am very satisfied with the window quality, customer service, and scheduling of my December project. A few snow flurries didn’t hinder the installer/James. He was there for install and completion of interior finish for all10 windows day 1 [1 at a time]. The second day was all outside for exterior sealing and finish.
We would highly recommend Zen windows.
From the start of this process to the end we were very happy. Dave and his team were awesome to work with. Communication with everyone on this project was great. Our installer was professional and very detail oriented. We would highly recommend Zen windows.
Communication from beginning to end was excellent.
The whole process from ordering to installation went smooth. Communication from beginning to end was excellent. Installation process with James was top notch. Very satisfied with the Zen windows team.
They did a fantastic job with installation and their customer service was beyond excellent.
We were looking for 5 new windows in our house. Went through 5 different companies to get quotes and Zen Windows were the frontrunner from the outset. In hindsight, it was a great decision. They did a fantastic job with installation and their customer service was beyond excellent. Very happy that we went with Zen Windows and will certainly use them again in the future.
We would definitely order windows from Zen again! Highly Recommend!
The online estimate process was a breeze. Great customer service and timely communication. Installation went smoothly. We would definitely order windows from Zen again! Highly Recommend!
We have experience with other companies and Zen's installation is the BEST!
The entire process is easy. No heavy pressure, windows are good quality and value. We have experience with other companies and Zen’s installation is the BEST! After 3 or 4 years they still are like new, no leaks. Have loved ours so much I’ve just had them replace windows in my parent’s home. We absolutely wouldn’t think of using anyone else!
Positive: Professionalism, Reliable, Communication, Fair Pricing
All 10 windows were put in within one day’s time. Job was done quick and very well done.
Great communication every step of the way from 1st inquiry to installation.
Purchasing new windows is a big investment. From start to finish, Zen Windows made the process hassle-free, Great communication every step of the way from 1st inquiry to installation. I highly recommend Zen Windows.
They were very communicative about every aspect. There was no pompous 3 hour presentation needed.
I contracted Zen to replace 4 old drafty windows for me. It was about a 2 month process but given the holidays were in between there from start to finish it was probably about 6 weeks. Once the windows were available the installer came out in about a week and had them installed in about 4 hours maybe less. He was very pleasant and put covers down to make sure he didn’t track dirt everywhere, which was great because we had just had snow the week prior. They were very communicative about every aspect. There was no pompous 3 hour presentation needed. I simply told them I needed 4 windows. Measured them. Sent them the measurements. They came out to ensure the measurements were correct which took 5 minutes. The windows are great. They open so easily compared to my old ones. The price was reasonable and it didn’t change from the start to the finish. What they quoted me, is what I paid. I recommend them highly. Thank you to everyone at Zen for making this a simple easy process!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I had multiple window estimates done. Zen Windows was the easiest company to work with since there is no in-home high pressure sales pitch. They were also the cheapest price point. You just send them window dimensions and they come back with a price. A person only comes to your house to get exact measurements after you agree to their offer. I had a 10-12 week waiting period before the windows were installed which was the time frame I was expecting.
My install was 13 windows and one sliding glass door about a month and a half ago. The work took place over two days and I am happy with the result so far. They replaced old wooden single pane windows so I am anxious to see some savings on my heating this coming winter.
The windows come with a lifetime warranty but I obviously haven’t needed to use that yet.
The only thing about the whole process I could complain about is that some of the caulking around a couple of the windows was a little bit sloppy but nothing that I wasn’t able to touch up.
I will update this review to include any warranty service on any of my windows if that ever becomes needed.
I would definitely work with Zen windows in the future, great quality for a fair price!
Zen Windows was excellent from day one. I discovered them through a google search and after reading the reviews felt confident to move forward with installing 9 windows in our new home. They were prompt, professional, responsive from the ordering process all the way through installation. We couldn’t be happier with the results, it’s given our home a new character! Plus the full screen is amazing and incredibly easy to use, haven’t ever had anything like that. I would definitely work with Zen windows in the future, great quality for a fair price! Thank you ????
Could not have had a more seamless experience than with Zen.
Could not have had a more seamless experience than with Zen. The entire process from first contact to installation was handled quickly, professionally, and at a very reasonable price. No 2 hour in-home sales pitch, no constant scheduling delays, and no nightmare installation. The whole team was very helpful, and I’ll absolutely be suggesting Zen to anyone who needs windows.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had 18 windows replaced in the beginning of September. It took the installers 3 days to complete the installation. The installers, Jake and Chad were very nice. They told us every day what they would be working on and answered any questions we had.
At the completion of the installation, Chad explained the operation of the windows and how to install and remove the flex screens.
All the communication with the Zen Windows office was by email and a couple of phone calls. All questions for the office were answered almost immediately.
The windows look very nice and we are happy with the results.
Beth & Steve Risser
Can’t recommend Zen windows enough!!
From quote to installation, Andrew and the team at Zen windows was great to work with! Prompt with communication, worked with us through a couple different quotes, and provided lots of information so we were informed about the purchase. We got a couple other quotes and Zen price was the best, plus had the best customer service. The installation team was professional and efficient. Job was supposed to take two days and they finished a day early! The windows look great and they walked through use, cleaning and warranty information with us. Can’t recommend Zen windows enough!!
Went through 5 different companies to get quotes and Zen Windows were the frontrunner from the outset.
We were looking for 5 new windows in our house. Went through 5 different companies to get quotes and Zen Windows were the frontrunner from the outset. In hindsight, it was a great decision. They did a fantastic job with installation and their customer service was beyond excellent. Very happy that we went with Zen Windows and will certainly use them again in the future.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The online estimate process was a breeze. Great customer service and timely communication. Installation went smoothly. We would definitely order windows from Zen again! Highly Recommend!
Loved the entire process. Installers did great job and love windows.
Awesome experience. Website showed me how to measure windows for quotes. Received quote and agreed to have them come and obtain exact measurements. Price was 30% less than other quotes from Home Depot and Window Nation. No sales presentation needed at the house. Loved the entire process. Installers did great job and love windows.
We are more than satisfied with their work and would recommend them for no-nonsense window replacement!
They were the best company for installing our windows! No headache process to go through, as compared to other window companies. The crew arrived on time and worked competently and effectively. They were professionals. The new windows look amazing, and we can already feel a difference in terms of heat retention in our home. We are more than satisfied with their work and would recommend them for no-nonsense window replacement!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Easy process using email with Zen windows for replacement windows. Rough measured 12 windows and received the quote by email with the options I chose. I had a couple questions and they quickly responded. E-sign contract and they will schedule an installer to come and take the actual window measurements. Afterwards, you will receive a final rendering of your specific made to order windows. No money down is ever required. My installers James and Colin started early and finished early in one day. Very professional, neat and clean. The windows, inside and outside trim, and caulking all look perfect. Pay the installers at the end of the day and your all done. Lifetime warranty on the windows and the installation is included.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The Zen process flows exactly as stated in their brochures. It was seemless! When it was time for the actual install, scheduling met my needs, installers were on time and were extremely efficient. The 2 installers were courteous, friendly and professional. I had 12 windows replaced and a sliding door. I love them! This was the easiest, smoothest project that I have had done with absolutely no follow up issues. I highly recommend Zen Windows for a professional, high quality service and product.
The Zen Windows team were professional from start to finish and we would highly recommend them to anyone.
Zen Windows did an amazing job replacing our old 50-year-old windows. The quote came in quickly with very good pricing, we never felt any pressure to buy and the installation team done a five-star job, replacing all 10 first floor windows in a short timeframe.
All our windows now look great inside and out, and they cut out so much noise. The Zen Windows team were professional from start to finish and we would highly recommend them to anyone.
Thanks again for making our home look awesome!
Positive: Professionalism, Value
Summary. Zen Windows installed 8 windows on the first floor of our two-story home on Dec. 9, 2022. After researching window installation companies in Central PA, we selected Zen based on their overwhelmingly positive reviews online. The installation project started on Aug. 17 when we called Zen to request a quote for window replacement. After selecting Zen, they completed in-person window measurement on Aug. 29, and we approved the Rendering / Order on Sept. 2. Overall, we are very pleased with the windows, the install process and Zen Windows. We strongly recommend Zen and are planning on using the company to replace our second-floor windows.
Value. 5 out of 5. The Soft-Lite windows are high quality and much better than the Anderson “builder’s grade” windows replaced. The new windows significantly reduced air loss on the first floor of the house (measured by infrared thermometer). The cost per window was just under $800 dollars, which compares very favorably to the $2100 per window installed by another company in one of our previous homes in the same area. The windows also come with a lifetime warranty.
Process. 4 out of 5. The process from end to end (order to install) took just over 3 months and was a little longer than expected but still reasonable. Two of the windows had scratches in the glass and we called to replace one of those after we cleaned the windows and determined it was a noticeable scratch (the other had a barely noticeable scratch so we are still deciding on whether to replace). Zen’s “simplified” sales and ordering process relies on the customer to measure windows prior to submitting request for a quote and eliminates in home sales presentations. The pros for us include reduced time and pressure. The con for us was not being able to see or touch a sample of the window; we did request this a couple times, but Zen never delivered.
Communication. 5 out of 5. Almost all communications with the Zen Windows team were through email and phone, except for the window measurement and the installation. All employees were professional and responded to us in a timely manner. The installation team was particularly exceptional.
We absolutely wouldn't think of using anyone else!
The entire process is easy. No heavy pressure, windows are good quality and value. We have experience with other companies and Zen’s installation is the BEST! After 3 or 4 years they still are like new, no leaks. Have loved ours so much I’ve just had them replace windows in my parent’s home. We absolutely wouldn’t think of using anyone else!
