Zen Windows Carolina

Charlotte NC

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Details

Buying windows and doors doesn’t have to be a hassle, but more often than not, it’s a stressful, lengthy experience full of half-informed decisions and decidedly nontransparent interactions. When you work with Zen Windows, however, you’ll benefit from our unique online stress-free buying process, our experienced and expert sales, installation, and support staff, and much more. We want to make sure window buying is as painless for you as it can be, so you can focus on getting the details right to make your home more beautiful, more comfortable, more efficient, more valuable.

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Location

Zen Windows Carolina
3440 Toringdon Way, Suite 205
Charlotte NC 28277
United States
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Hours

Zen Windows Carolina Reviews

5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 17 reviews)
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Thank you to Brian and the entire team at Zen for making this stressful project one of my easiest and favorite!

Rated 5.0 out of 5
October 13, 2023

I was referred to Zen windows after trying to go through Home Depot to replace my front door. I was changing my old double front door out for a new wide front door with side glass panels. The moment I change over to Zen windows was the moment all the stress of the door buying/designing went away. The whole team at Zen windows was fast, efficient and friendly. And the quality of both the door and the installation was well above my expectations. When I was shopping for doors at Home Depot I learned a few things about the different quality of doors they have to offer. When I moved over to Zen, I realized that all Zen offered was the highest quality doors, such as ball bearing hinges, and other small hidden features that will make my door last much longer. The whole team at Zen worked so well together, the process was practically seamless. Originally at home depo I was having trouble getting the design I wanted because of the strange size of my front door space since I was changing from a double door to a single door with side glass. Zen handled all that with no issues at all. I was able to get a beautiful door that fits the space perfectly, and was custom ordered and installed in less time then I imagined. Also, the price of my door was very comparable to the prices of the doors I was quoted at home depo, and the financing program Zen windows offers thru green sky is not only simple, but the best bang for my buck. I am so happy I chose Zen windows to replace my front door! Thank you to Brian and the entire team at Zen for making this stressful project one of my easiest and favorite!

Debbie Martin

Zen windows wasn’t only the most affordable option but they also had the best customer service.

Rated 5.0 out of 5
October 13, 2023

Zen windows wasn’t only the most affordable option but they also had the best customer service. The door is high quality and the installer was extremely professional, on time, and courteous. I will definitely use Zen Windows in the future

C A

I can't recommend them enough and have already told every homeowner I know about them.

Rated 5.0 out of 5
October 13, 2023

I am beyond grateful for how seamless the whole window replacement was for me due to Zen Windows and their amazing team. The price was very reasonable, the staff were friendly and responsive, and the installation took less than a day. I wanted to have them double-check something a few days later, they came back and were super helpful and even did a quick fix on something that wasn’t even their fault (two of the windows had a loose piece under the ledge, it was like that before but I hadn’t noticed and they quickly nailed and caulked it). I can’t recommend them enough and have already told every homeowner I know about them.

Annie Jones

I had a great experience with Zen Windows

Rated 5.0 out of 5
October 13, 2023

I had a great experience with Zen Windows. From the beginning I felt they were trying to consult different cost effective options. For my project I received three different quotes from Zen and two other local companies. Zen was not only the best value but I felt I could trust them and wasn’t being sold. The entire process was very easy, the material came on time and the installation crew was fantastic! The scope of my project was 30 new windows and a custom front door. I highly recommend this company.

Collin Witiak

Give Zen a call. You won’t regret it.

Rated 5.0 out of 5
October 13, 2023

Right from the start Zen Windows we’re great. Explained everything and then showed us the price. Nearly half the cost of the ‘big brand’ companies.

Installation was seamless. And now our house looks great.

DO NOT, I repeat, DO NOT go through the 3 hour ridiculously long sales pitch of the companies you see on tv.

Right from the start Zen Windows we’re great. Explained everything and then showed us the price. Nearly half the cost of the ‘big brand’ companies.

Installation was seamless. And now our house looks great.

DO NOT, I repeat, DO NOT go through the 3 hour ridiculously long sales pitch of the companies you see on tv.

Give Zen a call. You won’t regret it.

Darren Nicholls

If you need windows, you should plan to use Zen Windows!

Rated 5.0 out of 5
October 13, 2023

Working with Zen windows was the best experience I’ve ever had when hiring out work on our house. After quoting multiple sources for windows, their pricing could not be beat. Their process from quoting to install was great and very easy to work with. If you need windows, you should plan to use Zen Windows!

Joe Forest

We have been very pleased we decided to go with them.

Rated 5.0 out of 5
October 13, 2023

We got a few quotes to replace a large window. Zen Windows had the best price, warranty, and customer service. They had great communication and got us just what we needed. We have been very pleased we decided to go with them.

Jazz476

We had 5 estimates from different companies, and Zen offered the nicest windows at our price point

Rated 5.0 out of 5
October 13, 2023

From my first contact on their website, to the crew cleaning up after doing the install, this company was helpful, courteous, responsive, & professional. They do not use any hard sell tactics like many other companies do. The product manager kept me informed & I never had to ask any question twice. The windows came in a week earlier than expected! The crew (Marcos & team) arrived 20 minutes early in the morning & had my 11 windows installed, including all the trim work and cleanup, by about 2pm. We had 5 estimates from different companies, and Zen offered the nicest windows at our price point. In fact, we added 3 windows to our original project because the cost was so reasonable. Our new Provia Endure windows are gorgeous. We are very satisfied & highly recommend.

Me inAZ

I would highly recommend Zen Windows.

Rated 5.0 out of 5
October 13, 2023

Zen Windows recent installation of 19 replacement windows truly stood out for their exceptional customer service, impeccable installation, and top-notch product quality. From the initial consultation to the final touches, the company demonstrated an unwavering commitment to my satisfaction. Ty, Scott, Sandy & Erika were not only friendly and attentive but also highly knowledgeable, addressing all queries and concerns with utmost professionalism. The installation team’s expertise was evident in their meticulous work, ensuring a flawless fit and finish for every window. Moreover, the quality of the windows themselves exceeded expectations, we can really tell the difference in reduction of heat coming thru and noise reduction from the outside. The windows are so easy to open and clean, I wish I replaced them years ago. I would highly recommend Zen Windows.

Sally Bixby

Great service, Zen kept me informed throughout the process.

Rated 5.0 out of 5
October 13, 2023

Great service, Zen kept me informed throughout the process. On the day of the install they showed up early, finished the job promptly and I love my new doors. The quality and efficiency is well above what you find in the big box stores. It’s a little pricey, but worth it when you consider the quality of the products and services.

Chris Dacier

We will certainly recommend them to others!

Rated 5.0 out of 5
October 13, 2023

We had a great experience with the windows we purchased through Zen Windows Carolina. We are very pleased with the final product including the quality, efficiency and look of the windows. Their customer service was excellent and it was an extremely easy process from receiving the quote to the installation of the windows. We will certainly recommend them to others!

Kelly Shearer

By far the best experience I’ve had with a vendor so far.

Rated 5.0 out of 5
October 13, 2023

By far the best experience I’ve had with a vendor so far. Was there to answer questions, walked me through the process and it turned out better than I expected. Highly recommend.

Lindsay Smith

If I could give more stars I would.

Rated 5.0 out of 5
October 13, 2023

If I could give more stars I would. I had several other window companies come out who provided quotes upwards to 4x what Zen Windows quoted. Ty was easy to work with, and no pressure at all. Overall he came in with the best quote. When we researched the window brand, we found that these windows were high quality had had great customer ratings. Once we moved forward with the project, the communication was excellent from Zen, keeping us posted along the way. Our windows came in early and they scheduled us right away. The installers were professional, on time and did fantastic work. Overall the windows exceed our expectations. We the road noise is quiet now, or muffled at best. And we cant wait to see what it does for our energy bill. We have noticed that our AC unit does not kick on as much. So far I have recommended Zen Windows to 3 other people, and will continue to do so. This is a top notch company!

Sean McClure

If you want or need new windows don't hesitate contacting Zen Windows.

Rated 5.0 out of 5
October 13, 2023

I just can’t say enough good things about this company. If you want or need new windows don’t hesitate contacting Zen Windows. You will not regret it. There are no high pressure sales tactics. They give you a quote by email and are available to come to your home if needed. They are very helpful with assisting you select the right windows for your home and budget. Our windows look beautiful! Their price was lower than the high pressure BOGO window company quote 4 years earlier. The warranty is amazing as well. Finally, from start to finish the experience with Zen Windows was very pleasant.

Connie Tew

There is a reason you’ll find 5 star reviews all over the web for Zen Windows Carolina.

Rated 5.0 out of 5
October 13, 2023

There is a reason you’ll find 5 star reviews all over the web for Zen Windows Carolina.

They care! From estimate to final product, the folks at Zen are with you every step of the way.

We had a custom back door fabricated and installed as well as a new front entry door with sidelights, and a custom-sized, double-hung bathroom window.

Their work was quick, neat and super precision. Communication with Brian (owner), Ty, Scott and Sandy was always immediate. They sincerely want their customers to be happy and satisfied.

The installers we had at our home are a two man team:

While foreman Kurt Tyson is an exceptional craftsman, Jerald Lisk provided stellar support and craftsmanship. These two guys are like a well-oiled machine, providing nothing but a perfectly-installed end product. And on top of that, they’re both real nice people; very friendly, personable and professional.

We can unequivocally recommend Zen Windows!

Frank Notarbartolo

Can’t say enough good things about Zen Windows!

Rated 5.0 out of 5
October 13, 2023

Can’t say enough good things about Zen Windows! They did our windows a few years ago and did an amazing job. Just hired them to replace our front door and it looks incredible. Will be using Zen for the remaining doors when the time comes.

R H

Not enough can be said about how great of an experience my wife and I had with Zen Windows

Rated 5.0 out of 5
October 13, 2023

Not enough can be said about how great of an experience my wife and I had with Zen Windows. From the initial consultation with Ty (which just felt like a conversation, no high pressure sales tactics), to measurements with Scott, emailing with Ericka over lead-times, billing with Sandy, and finally Doug and the team doing the final installation; the entire process was a pleasure and felt easygoing, like dealing with a family. Zen Windows philosophy of “having that conversation & make sure it’s the right fit for you and your home” made my wife and I feel VALUED as people and not just an easy commission. They understand that large purchases such as windows shouldn’t be made in a day or under pressure to commit by “x day” as so many competitors in the business operate. Even if we didn’t like the windows, I told Ty that his sales approach was one of the most respectable that I have ever had the pleasure of dealing with. My wife and I DID take the time to research and compare other window manufacturers and the Provia line that they installed in our home is EXTREMELY well regarded by both homeowners and installers around the country! Check any forum online and there’s almost unanimous praise for Provia’s manufacturing process for quality and efficiency of their windows and doors. The lead times were not bad at all, maybe 3-4 weeks from the day they placed the order for 21 windows to be installed. The team worked fast, cleaned up any debris from the old windows, and did an excellent job caulking the seams. Our home is cooler, quieter, and the windows look exceptional! Did I mention that Zen Windows pricing is competitive? Extremely! Highly recommended company and I suggest talking with Ty!

Christian Compton

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