Zen Windows Carolina

Charlotte NC

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Details

Buying windows and doors doesn’t have to be a hassle! When you work with Zen Windows, you’ll benefit from our unique, online, stress-free buying process as well as our experienced sales, installation, and support teams. We’re proud to offer:
  • Free online quotes (no 3-hour pushy presentation!)
  • No money down on any job, ever
  • Lifetime guarantees on our products and services
  • Financing options
  • Competitive pricing that offers the best value in town

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Location

Zen Windows Carolina
3440 Toringdon Way, Suite 205
Charlotte NC 28277
United States
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Hours

Zen Windows Carolina Reviews

5.0
5.0 out of 5 stars (based on 32 reviews)
Excellent
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Terrible

They did the entire job in one day and I had zero issues throughout the project.

January 8, 2026

Zen Windows replaced all of my windows in my house and were incredibly easy to work with and professional. They did the entire job in one day and I had zero issues throughout the project. I would absolutely use them again and recommend them to anyone looking for fair, quality installation in the Charlotte area.

blake gilmore

Couldn’t be happier

January 8, 2026

ZEN windows did a fantastic job on our home. Replaced 29 windows in a day and the crew was awesome. Highly recommend ZEN and loved the no haggle approach. Couldn’t be happier, they have a customer for Life.

brad roof

I never felt pressured to buy or be sold.

January 8, 2026

I just had 12 wooden windows from the 60s replaced by Zen Windows. We had a great experience start to finish. I was shopping around and Zen came in competitively priced plus great reviews. Mike our sales representative was super patient in answering all our questions and when we took a few days to decide what we wanted to do, I never felt pressured to buy or be sold. The install took about 8hrs and I was super impressed with how they looked after. The crew also cleaned up super well after themselves which is appreciated! I would recommend Zen to anyone in the market for windows!

Susie Santos

Services: General door installation, Double pane window installation & replacement

January 8, 2026

From start to finish this was a superior experience. No pressure at all. Once we were ready to go, they stayed in constant touch. No payment until job was completed. We love our windows. I would highly

Recommend them.

Joan Massman

Positive: Professionalism, Reliable, Communication, Fair Pricing

January 8, 2026

Great experience with Zen Windows. Fair pricing, on time, excellent workmanship, and a solid warranty. Very happy with the results!

Philippe Legrand

Strongly recommended for dependability, responsiveness, and customer care.

January 8, 2026

Everything about the process was smooth and customer-focused. Gustavo was our project manager on the day of installation. He and his team arrived on time and completed the work beautifully and efficiently.

Dave

This was one of the most stress free experiences I have had when working with a business on home improvement.

January 8, 2026

The experience with Zen Windows from beginning to end was excellent! The entire team was extremely responsive from Ty, Scott, Natalie and Mark with the installation crew. There was no 3 hour pitch with buy one , get one free or half off. The windows came in early and Scott called me on his day off to let me know and if they could fit me in early for installation. Crew showed up on time and had all 19 windows installed in a day. You do not pay a penny until installation is complete and you are happy. An added bonus was being able to pay with my credit card with no convenience fee so was able to earn rewards on the payment. This was one of the most stress free experiences I have had when working with a business on home improvement. I will definitely use them in the future and would highly recommend if you are getting windows replaced.

Sheila Bohnar

Positive: Professionalism, Reliable, Communication, Fair Pricing

January 8, 2026

5 star experience! Super easy process from start to finish. Work was completed in a timely fashion and we couldn’t be more happy with our new windows. Would recommend for replacement windows and would use Zen again if we moved and needed new windows.

Steve Harris

Save your time and money and just start your window process with Zen. You won’t regret it.

January 8, 2026

Zen Windows does amazing work from the beginning of the process through the end. After several other quotes to have all my windows done, they came in with the best price and no game playing. Their approach to their bid was straight forward and honest. The attention to detail during the window sizing and manufacturing was second to none. Then the day came for installation. The process was seamless and the windows look amazing. It’s a huge upgrade to the house. I will recommend them to anyone looking for new windows. Save your time and money and just start your window process with Zen. You won’t regret it.

Elizabeth Dahlen

Everything about the process was outstanding!

January 8, 2026

My husband has been wanting to replace all of our windows for a long time- I was on the fence. We called Zen windows and I was sold! Everything about the process was outstanding! The people, the product, the price! There was NO sales pressure. The entire staff was amazing! The installation was flawless and my windows are so much more beautiful than I could have imagined!! Thank you Zen windows!

heather skerl

They are exactly what I wanted. They look great and have a lifetime warranty.

January 8, 2026

This is a great company! It is very easy to get amazing windows. Ty was my consultant, he answered all of my questions.

The process is so simple. I sent in photos, received window info, accepted a quote, then Scott came to measure. Scott also helped me with questions!

After this, I waited for window construction, once complete, install was ready to go! I replaced all windows and had a double door converted to a sliding glass door. They are exactly what I wanted. They look great and have a lifetime warranty. Install was perfect, great install team. I highly recommend Zen Windows. This has been a great experience from beginning to end.

Amy Flowe

Very impressed by the professionalism and responsiveness of the Zen Windows Carolina team

January 8, 2026

Overall outstanding customer experience for two projects that included the replacement all of the windows in my house with high quality ProVia Endure vinyl windows and the replacement of a patio door and a mud room entry door with high quality ProVia steel doors. Very impressed by the professionalism and responsiveness of the Zen Windows Carolina team and will absolutely reach out to Zen Windows for my next project.

Mark

If you want a seamless experience with quality work, we highly recommend Zen Windows

January 8, 2026

We cannot say enough great things about Zen Windows. After initially choosing a less expensive option and learning the hard way that it’s not worth it long-term, we were impressed with Zen Windows from start to finish. Scott provided an excellent consultation, and the installation team delivered quality work with outstanding follow-up, care, and attention. When we had a couple of small things that needed attention after installation, they immediately scheduled time to address these minor changes. If you want a seamless experience with quality work, we highly recommend Zen Windows

Meghan Jupiter

Thad and the crew did an excellent job and we love the outcome.

January 8, 2026

First I must say it was a pleasure and absolute joy to work with Zen Windows. I spoke to Mike Knight and he was very professional and honest about everything. He named companies by name and their prices. It’s really sad how much OTHERS up-charge just for their name.

Second, the product was ordered in a timely fashion. Before we knew it, we got a call for next day installation. I think the entire process took 4 weeks. EXCELLENT!!! The guys took care of installation within 4 hours and we are beyond pleased. Thad and the crew did an excellent job and we love the outcome. We will be using Zen Windows for any future projects.

Stay away from the BIG NAMES!! Go with Zen Windows for doors and windows!! The price and professionalism are beyond compare!!

Bernard Townsend

They are honest - most importantly - and provide great windows at a great price.

January 8, 2026

We are very happy with the entire new window installation process with Zen windows. They are honest – most importantly – and provide great windows at a great price. Beat out the competition hands down. Good communication as well. Thank you. Glad we found you.

Jeff and Roz Juptner

Thank you to Brian and the entire team at Zen for making this stressful project one of my easiest and favorite!

October 13, 2023

I was referred to Zen windows after trying to go through Home Depot to replace my front door. I was changing my old double front door out for a new wide front door with side glass panels. The moment I change over to Zen windows was the moment all the stress of the door buying/designing went away. The whole team at Zen windows was fast, efficient and friendly. And the quality of both the door and the installation was well above my expectations. When I was shopping for doors at Home Depot I learned a few things about the different quality of doors they have to offer. When I moved over to Zen, I realized that all Zen offered was the highest quality doors, such as ball bearing hinges, and other small hidden features that will make my door last much longer. The whole team at Zen worked so well together, the process was practically seamless. Originally at home depo I was having trouble getting the design I wanted because of the strange size of my front door space since I was changing from a double door to a single door with side glass. Zen handled all that with no issues at all. I was able to get a beautiful door that fits the space perfectly, and was custom ordered and installed in less time then I imagined. Also, the price of my door was very comparable to the prices of the doors I was quoted at home depo, and the financing program Zen windows offers thru green sky is not only simple, but the best bang for my buck. I am so happy I chose Zen windows to replace my front door! Thank you to Brian and the entire team at Zen for making this stressful project one of my easiest and favorite!

Debbie Martin

Zen windows wasn’t only the most affordable option but they also had the best customer service.

October 13, 2023

Zen windows wasn’t only the most affordable option but they also had the best customer service. The door is high quality and the installer was extremely professional, on time, and courteous. I will definitely use Zen Windows in the future

C A

I can't recommend them enough and have already told every homeowner I know about them.

October 13, 2023

I am beyond grateful for how seamless the whole window replacement was for me due to Zen Windows and their amazing team. The price was very reasonable, the staff were friendly and responsive, and the installation took less than a day. I wanted to have them double-check something a few days later, they came back and were super helpful and even did a quick fix on something that wasn’t even their fault (two of the windows had a loose piece under the ledge, it was like that before but I hadn’t noticed and they quickly nailed and caulked it). I can’t recommend them enough and have already told every homeowner I know about them.

Annie Jones

I had a great experience with Zen Windows

October 13, 2023

I had a great experience with Zen Windows. From the beginning I felt they were trying to consult different cost effective options. For my project I received three different quotes from Zen and two other local companies. Zen was not only the best value but I felt I could trust them and wasn’t being sold. The entire process was very easy, the material came on time and the installation crew was fantastic! The scope of my project was 30 new windows and a custom front door. I highly recommend this company.

Collin Witiak

Give Zen a call. You won’t regret it.

October 13, 2023

Right from the start Zen Windows we’re great. Explained everything and then showed us the price. Nearly half the cost of the ‘big brand’ companies.

Installation was seamless. And now our house looks great.

DO NOT, I repeat, DO NOT go through the 3 hour ridiculously long sales pitch of the companies you see on tv.

Right from the start Zen Windows we’re great. Explained everything and then showed us the price. Nearly half the cost of the ‘big brand’ companies.

Installation was seamless. And now our house looks great.

DO NOT, I repeat, DO NOT go through the 3 hour ridiculously long sales pitch of the companies you see on tv.

Give Zen a call. You won’t regret it.

Darren Nicholls

If you need windows, you should plan to use Zen Windows!

October 13, 2023

Working with Zen windows was the best experience I’ve ever had when hiring out work on our house. After quoting multiple sources for windows, their pricing could not be beat. Their process from quoting to install was great and very easy to work with. If you need windows, you should plan to use Zen Windows!

Joe Forest

We have been very pleased we decided to go with them.

October 13, 2023

We got a few quotes to replace a large window. Zen Windows had the best price, warranty, and customer service. They had great communication and got us just what we needed. We have been very pleased we decided to go with them.

Jazz476

We had 5 estimates from different companies, and Zen offered the nicest windows at our price point

October 13, 2023

From my first contact on their website, to the crew cleaning up after doing the install, this company was helpful, courteous, responsive, & professional. They do not use any hard sell tactics like many other companies do. The product manager kept me informed & I never had to ask any question twice. The windows came in a week earlier than expected! The crew (Marcos & team) arrived 20 minutes early in the morning & had my 11 windows installed, including all the trim work and cleanup, by about 2pm. We had 5 estimates from different companies, and Zen offered the nicest windows at our price point. In fact, we added 3 windows to our original project because the cost was so reasonable. Our new Provia Endure windows are gorgeous. We are very satisfied & highly recommend.

Me inAZ

I would highly recommend Zen Windows.

October 13, 2023

Zen Windows recent installation of 19 replacement windows truly stood out for their exceptional customer service, impeccable installation, and top-notch product quality. From the initial consultation to the final touches, the company demonstrated an unwavering commitment to my satisfaction. Ty, Scott, Sandy & Erika were not only friendly and attentive but also highly knowledgeable, addressing all queries and concerns with utmost professionalism. The installation team’s expertise was evident in their meticulous work, ensuring a flawless fit and finish for every window. Moreover, the quality of the windows themselves exceeded expectations, we can really tell the difference in reduction of heat coming thru and noise reduction from the outside. The windows are so easy to open and clean, I wish I replaced them years ago. I would highly recommend Zen Windows.

Sally Bixby

Great service, Zen kept me informed throughout the process.

October 13, 2023

Great service, Zen kept me informed throughout the process. On the day of the install they showed up early, finished the job promptly and I love my new doors. The quality and efficiency is well above what you find in the big box stores. It’s a little pricey, but worth it when you consider the quality of the products and services.

Chris Dacier

We will certainly recommend them to others!

October 13, 2023

We had a great experience with the windows we purchased through Zen Windows Carolina. We are very pleased with the final product including the quality, efficiency and look of the windows. Their customer service was excellent and it was an extremely easy process from receiving the quote to the installation of the windows. We will certainly recommend them to others!

Kelly Shearer

By far the best experience I’ve had with a vendor so far.

October 13, 2023

By far the best experience I’ve had with a vendor so far. Was there to answer questions, walked me through the process and it turned out better than I expected. Highly recommend.

Lindsay Smith

If I could give more stars I would.

October 13, 2023

If I could give more stars I would. I had several other window companies come out who provided quotes upwards to 4x what Zen Windows quoted. Ty was easy to work with, and no pressure at all. Overall he came in with the best quote. When we researched the window brand, we found that these windows were high quality had had great customer ratings. Once we moved forward with the project, the communication was excellent from Zen, keeping us posted along the way. Our windows came in early and they scheduled us right away. The installers were professional, on time and did fantastic work. Overall the windows exceed our expectations. We the road noise is quiet now, or muffled at best. And we cant wait to see what it does for our energy bill. We have noticed that our AC unit does not kick on as much. So far I have recommended Zen Windows to 3 other people, and will continue to do so. This is a top notch company!

Sean McClure

If you want or need new windows don't hesitate contacting Zen Windows.

October 13, 2023

I just can’t say enough good things about this company. If you want or need new windows don’t hesitate contacting Zen Windows. You will not regret it. There are no high pressure sales tactics. They give you a quote by email and are available to come to your home if needed. They are very helpful with assisting you select the right windows for your home and budget. Our windows look beautiful! Their price was lower than the high pressure BOGO window company quote 4 years earlier. The warranty is amazing as well. Finally, from start to finish the experience with Zen Windows was very pleasant.

Connie Tew

There is a reason you’ll find 5 star reviews all over the web for Zen Windows Carolina.

October 13, 2023

There is a reason you’ll find 5 star reviews all over the web for Zen Windows Carolina.

They care! From estimate to final product, the folks at Zen are with you every step of the way.

We had a custom back door fabricated and installed as well as a new front entry door with sidelights, and a custom-sized, double-hung bathroom window.

Their work was quick, neat and super precision. Communication with Brian (owner), Ty, Scott and Sandy was always immediate. They sincerely want their customers to be happy and satisfied.

The installers we had at our home are a two man team:

While foreman Kurt Tyson is an exceptional craftsman, Jerald Lisk provided stellar support and craftsmanship. These two guys are like a well-oiled machine, providing nothing but a perfectly-installed end product. And on top of that, they’re both real nice people; very friendly, personable and professional.

We can unequivocally recommend Zen Windows!

Frank Notarbartolo

Can’t say enough good things about Zen Windows!

October 13, 2023

Can’t say enough good things about Zen Windows! They did our windows a few years ago and did an amazing job. Just hired them to replace our front door and it looks incredible. Will be using Zen for the remaining doors when the time comes.

R H

Not enough can be said about how great of an experience my wife and I had with Zen Windows

October 13, 2023

Not enough can be said about how great of an experience my wife and I had with Zen Windows. From the initial consultation with Ty (which just felt like a conversation, no high pressure sales tactics), to measurements with Scott, emailing with Ericka over lead-times, billing with Sandy, and finally Doug and the team doing the final installation; the entire process was a pleasure and felt easygoing, like dealing with a family. Zen Windows philosophy of “having that conversation & make sure it’s the right fit for you and your home” made my wife and I feel VALUED as people and not just an easy commission. They understand that large purchases such as windows shouldn’t be made in a day or under pressure to commit by “x day” as so many competitors in the business operate. Even if we didn’t like the windows, I told Ty that his sales approach was one of the most respectable that I have ever had the pleasure of dealing with. My wife and I DID take the time to research and compare other window manufacturers and the Provia line that they installed in our home is EXTREMELY well regarded by both homeowners and installers around the country! Check any forum online and there’s almost unanimous praise for Provia’s manufacturing process for quality and efficiency of their windows and doors. The lead times were not bad at all, maybe 3-4 weeks from the day they placed the order for 21 windows to be installed. The team worked fast, cleaned up any debris from the old windows, and did an excellent job caulking the seams. Our home is cooler, quieter, and the windows look exceptional! Did I mention that Zen Windows pricing is competitive? Extremely! Highly recommended company and I suggest talking with Ty!

Christian Compton

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